Closing of 2015

Oh boy.... this blog is still alive!!

I can't believe i actually make it a point to update it on a yearly basis..tsk tsk

Everytime i key in the blog URL,  i can't help but to recall why i chose to name it in such a way when i first created it. It really carry a meaning behind it. HAHA. and it's pun intended, if you know me well.

I really don't know what should i write in this post but i just feel like I want to update it. Is like you feel to give up your favourite toy but the toy carried so much of your childhood memories so you cant decide if you should let it go and end up you decided to keep it inside a box and keep it in a place that only u know then every year, you take it out and clean away all the dirt and dust when you do your spring cleaning and you still feel the toy so cute and so lovely. Wahh what am i talking here..crap.

This used to be my favourite site few years back then and i can easily think of a topic and write all the nonsense about my life. But now, i don't even know what to write! This feeling is so shitty is not that i don't have a life to write about , it just that the OHM to document it down is not there anymore.......

But one thing never change, i still enjoy reading other people blogs, A LOT. :)

Well, life still so far so good to me this year. No drama no big roller coaster and I am grateful for that!  

I am still working with the same company. It is a big company no doubt and i often get the opportunity to handle one or two big project in a years and i am so grateful for the experiences. There was one point of time, i recall that was around June and July, i feel like i was living my life to the fullest! 

I remember was so busy working for a project everyday, and i enjoy every bit of it. I received recognition from my manager and the management team, and those bonus received was just icing on the cake to me! I bought myself a fly ticket to SG for a short get away and my eldest sis was so kind to host me and sponsored me to Universal Studio and most of my expenses there! I got to meet up a lot of close friends and they were so kind to bring me around. Gosh, that was the second time i set foot in SG after 20 years i think. It is definitely a beautiful country.

That was one night, i remember. I lie on my bed and start to think what was happening around me that point of time... I have a good job, good colleagues and good boss, i received recognition, i get to stay with my family , i am able to spend money to do things that i like, i have sisters and i get to enjoy the perks of being the youngest in the family, i got a loving boyfriend, a bunch of good friends and the list goes on!! I mean. WHAT COULD I ASK FOR MORE. It was like life is so full of positive energy and everytime i try to spread some positive vibes to the people around me and end up i received even more!! All these things keep on playing in my mind and i was so overwhelmed with all these positive things and at the end i burst into tears on my bed thinking that LIFE IS SO GOOD, SO SO GOOD.

I NEVER FELT SO GRATEFUL TO EVERYTHING THAT HAPPENED TO ME.

I really believe in law of attraction. When u are positive, you would end up attract even more positive things happen to you. It is so true. don't doubt it.

But being a human, you know somehow you will just fall into the trap of being not appreciate things until it is gone and take everything for granted. and it is so hard to hold yourself for not falling into this trap, and when the time you did, you live a boring life.  You don't appreciate things around you anymore and you just think that it just happened and it should have happened. No biggie.

I somehow fall into the trap from times to times and i hate it. Slapppppppp!!

I am 25 this year.. and few more days later i will turn to 26.  Nothing big changes happen to me and i feel a little bit regret for not doing anything about it. =/ It is a little boring for life to be too peace and too safe.(there, i'm trapped!) But seriously, I can't help but to imagine when i grow old, there will be no interesting stories for my children or grandchildren to hear from me. so sad....Doesn't life should be full of adventures?  

i hope somebody understand my feeling. hmmm.....

Well, enough of words diarrhea, is getting lengthy and boring. Pictures time.

This was when i celebrated my 25th this year. Guys,let's do this again and i want to play that STUPID games!

This was me with all the crazy people during CNY. HAHAH

This was me and my jbjm in my sis wedding. ohhh and my taylor swift inspired hairdo..haha

This was the second time i joined the color run, probably the last time too. The aftermath is no kidding.

This was me incharge as floor manager in my company AGM :)

                             

I actually made an effort to print screen all the pictures from my INSTA...*pat on shoulder* haha

This was me set food in SG again after so many years

This was me as a one-day redbull girl #redbullgivesyouwings :p

This was me 不认老 went to clubbing

This was me 不认老 again go celebrate Halloween in Zouk.

Xiaobii still is my happy pill. Muacks muacks!

Full family picture featuring my duck face

Last but not least, my boyfriend who i can shamelessly tell that he loves me more than i do. Thanks for loving me despite my flaws <3 td="">

For 2016, I wish it will be a better year for us, for Malaysia and for the world. 这世界真的需要多点正能量阿...

And for me, with my own capacity, i wish i can be more brave to take up different challenges, do more travelling, spend time and money wisely and collect more experiences and memories instead of material things, everyone live healthily and happily, and i hope myself to be even more positive and spread more positive energy around and above all of these, i wish myself to always appreciate every people and things that happen to me，要一直怀着感激的心.

Bye 2015, and Hi 2016.

Yours truly.

大家每一天都有24小時的時間
在這個起點上，大家都是公平的

你用你的時間工作再工作，再吃飯睡覺，再用僅剩餘的時間給我

我用我的時間工作，再吃飯睡覺，再用僅剩餘的時間花在期待跟等待

大家都一樣擁有同樣寶貴的二十四小時一天
為甚麼每次到最後，
你的時間顯得是額外的珍貴
而我的時間就是任性又不知體諒，然後再換來一聲的嘆息

明明是大家都公平的擁有一天二十四小時寶貴的時間.
明明是你的時間珍貴我的時間也是同等的珍貴的..

My first shopping experience with Zalora Malaysia

Okay, here's the thing.
I believe many of us have experiences in online shopping.I have started to shop online probably six or seven years ago when i have became a fangirl of TVXQ (still is). I bought most of their CDs and DVDs online and on that time, online banking was not common to me so i used to "beg" my girlfriends to bring me to the nearest bank to do the payment via ATM. And my girl friends hate to do that...But they still, ended up helping me and that is what BFF stand for. HAHAHA

Along the years, I've also started to shop on online boutique or fashion store. Few years back then, most of the online fashion store selling their fashion stuff using pre-order method, which i don't like because we as customer need to pay first and then wait for another two to three weeks only to receive the purchased items. But for the recent three years, many of them have started to sell their items in ready stock and we get to receive it within 1-3 working days after payment is done. Saving our time and extra money if compare to do shopping in shopping mall. Awesome.

Despite of all the advantages of online shopping can offer, on the other hand,it also means that you will need to bear with certain potential risks by your ownself. When you decide to purchase item from an online store, regardless of what kind of products, it means that you are agree with their terms and conditions and also bear the risks of :

1. Delay of delivery
2. Damage or loss during the delivery process =.=
3. Products come in different color/shades or look different compare to the picture u see it online
4. Products , especially clothes and shoes come in different size or cutting not fit even tho you choose the same size number in shopping mall.
5. Not returnable (this one still okay cos most of the online store now provide easy return policy)

You name it.

and the list goes on.. of all the potential risks, i paling pantang the first and second one!! =.=!! So i always make sure i did my research and only buy/order my items from an established online store, and i really rely on the online customer reviews before i make the buying decision.

and if any technical issues/problems happen during my online shopping process or if any unreasonable things happen to my purchased item, I , in my own capacity, will make sure i fight to the end to defend my customer rights! .... #totally an aunty material.... but if myself do not defend for myself..who will...and i worked hard to earn that money, of coz I have to make sure it goes to the right place.... right?...

I think i shall move on to the topic...heh

The purpose of me to write this post is to share my first online shopping experience with Zalora Malaysia.

Okay, everyone knows about Zalora. If not everyone, most of the internet hardcore users especially women will know about it. I bet you have also seen the Zalora tv ads been played on the TV before. The woman in the tv ads screamed her lungs out when receiving her Zalora items........

Zalora as a well known fashion online store was founded in 2012 and over the years, endorsed by many of the public figures on their social media platforms and get all sort of good feedbacks from their customers for their variety of products for men and women, their efficiency in goods delivery as well as their great team of customer service.

Well, let me share my story. I have subscribed Zalora newsletter long ago and  i will receive their promotion or sales information almost every single day in my mailbox. I mean SALES! WHO DOESN'T LIKE THE WORD "SALES" ? All the women like right? :D

My sister is Zalora regular customers and always bought lots of stuff from them. After "witnessed" her awesome shopping experience with Zalora several times, I tell myself why not i give it a try and look for some stuff from Zalora for the coming CNY.

With all the SALES going on in their website, i managed to grab few items with a very very reasonable price for my whole purchase after the discounts.I secured my order and made the payment immediately, and start to wait for all my items happily to arrive to my doorstep ! what a good deal man! I ordered it on last Friday, I cant wait to receive it on this Monday! :D

BUT

Monday passed. No..my items didn't arrive yet..
Tuesday passed. No..my mom didn't received any courier from postman while I were away from town for the whole day.
Wednesday came, something must be wrong! Where is the Zalora's efficiency everyone is talking about?!

I tracked my items using the consignment number provided to me and the result came out as "DELIVERED", NO WAY!!!  I sent emails to Zalora customer service to ask about it. I feel so frustrating laaa coz i really pantang this one!!! issh! Before Zalora get to reply me i called to GDEX and asked where was the location of my parcel. And i found out the truth..

The truth is Zalora had misplaced all my items to a wrong courier address and sent to the wrong receiver. This is major =__________________________=!!!!!
and I got the copy of the consignment slip from Gdex, the wrong receiver even signed on the slip and received it!!!!!! NO WAYYYYYYYYYYY!!!!! I even got the  wrong receiver's name and address from the slip too.. why not also state contact number there.., i confirm call her!

At this point : I am so angry and upset by Zalora..They have made such a mistake and i still didn't get any reply from them.

I spam their mailbox and also called to their hotline. *typical angry customer =.= The customer service consultant told me that they will send people to pick up my item from the wrong receiver and send it back to me within 3 to 5 working days. The voice behind the call spoke very softly and so not confidence... and I was making the call in my office.. so i also jaga my voice volume and told her please make sure my items are in good condition and i will continue to call her if i still not receive my items in the coming days. but she used such a low confidence tone to talk to me.. i still feel very upset laaaa ...very 苦笑不得and 欲哭无泪...

Nevertheless,I still expect to receive reply in email from them after i had sent out few emails.. but No..
So i decided to send them message via their fb page. NOW, at least i will know if  they have seen my message or not... and they have finally replied to me.. T_T let me show you

This was my first message to them.



Can see i very mad already.. look at the grammar and the sentence without comma and transition.. haih...漏气...tsk tsk




wah i was damn angry! are they trying to accuse me that i amend my shipping address after  i have submitted my order. I read the message angrily and I only read it once. Then i reply to them



I were very upset and trying to type the message using a very "cold tone".. i think i failed.




This time they replied me very quick and trying to explain to me they are not pointing their fingers to me..*abit calm down already* and they explained to me nicely that they have indeed replied my email already (but I swear i have double checked my mailbox and junkmail and find nothing from Zalora before i replied them in the second pic..)

(Look, i even whatapps my sister on the problem i encounter while i having this conversation with Zalora in fb.)

They somemore assure me that they will try their best to assist me in shipping the correct items to me and wrote all the sentence in a polite manner (Well, they might be also keep cursing me while hitting their keyboards replying all these messages to me, who knows)

Anyways, i were saying thank you and really appreciate their helps... and I really do.



This person must have all the patience in the world.

At this point : I felt guilty :(.

I take a few minutes to reflect myself... they didn't make this fault.The one who made the fault should be the worker in the warehouse who is in charged of distributing items according to the order. The person who i called this morning and who replied my messages are just the customer service consultants. :(

But whatever it is, i really appreciate the Zalora customer service team's efforts to reply all the messages.. and on top of that.. with a very decent and polite manner despite facing all the harsh words.... It really can make a different in customers' day i think.

I can't imagine how can all these people in the customer service line able to handle numerous of complains or feedback inquiries in one day.. I know, not everyone can accept harsh words easily and have to respond to it nicely. they must have a very good distress management skill...

But I bet of all the complaints emails, there must be also some appreciation emails go to them for their good customer service and excellent efficiency. Maybe that is the source of motivation for them ?

All these happened on today.
As of this moment, I haven't receive my items yet. But I have changed my attitude/feelings from angry and upset to calm and willing to wait for the items patiently.

Whether the items will arrive on time and in good condition or not , that is another matter. (finger crossed!! I don't want my items have been used or wore by the wrong receiver!!!! GRRRR)

But for now, I must give credits to their great team of local customer service consultants!

For those who do not have experience in shopping with Zalora, no worries, I am just the 倒霉 one... my case does not apply for all.

Like my sister, she enjoys all the shopping times in Zalora and did not encounter any problem yet so far!

So in conclusion, i will still shopping with Zalora in the future! :)

Remember to subscribe their newsletter to get the first hand information of their sales and promotions! Their stuff really have good quality (as what i saw from my sis shopping haul) and their price can really go down to dirt cheap!

Isn't that all what we as the shopping lovers can ask for? :) :)

xoxo

You and I

反正很多很多次之後不管是你或我都已經習慣了...

25th birthday

Well, hello!
As what I promised to myself, I'm going to constantly update my blog here...*hopefully* slapp myself! Hahaha
But for today, no other excuse can be used to not blog because today is my birthday!! *throw  the confetti and pop the champagne!!!*

When I was younger back then, I mean in my 10's, I used to make big birthday wishes.. Those really ambitious and very hard to achieve one ..  I have wasted so many chances to make achievable wishes...fml ! But one of those big dreams did came true , which was to meet TVXQ in person and attend TVXQ's concert! Ahahaha don't judge! I didn't meet them in person but I attended their concert and sat at the vvip area, I think that was  more than enough already!!!!!  HahaHaha

As when I grow older, my birthday wishes seemed to be more realistic, practical and achievable.
I always make the first two wishes for my family and friends while the last one I keep for myself.
️️Hehee.. I used to think, making a wish is like wishing God will hear us, while we sit here and do nothing and wait for the wish to be granted.

But now I have a new perspective on this making wish thingy.. It is more like the principle practiced by the "Secret" *if you read the book!*   It said that when u make a wish, means there is something that you want, be it as a virtual or physical thing. When you have the desire to want and own that thing, you are apprently trigger the law of attraction in the universe. You know what you want hence your thought control the universe and start to attract the thing you want to come to your life!! Wah sounds so deep I feel like i very Geng now* hahaa In short, it just that you know what you want, you make that wish to yourself,  so your subconscious influence your behaviors to work in the right track in order to get the thing you want! after all, it is all your own self efforts to make all the dreams come true lar!!! XD

I think I type so much I already off the topic! Is my birthday today lah!
I had a blast last weekend because many of my frens throw me pre celebration of my birthday and I am still so touched by their kind thoughts of celebrating birthday to me! Some even bought me birthday gift , and it's so expensive I feel so paiseh when I received it! So much lovess from them I couldn't thanks enough!!!

On the other hand, I also received many wishes from friends via  whatapps and Facebook I feel so thankful too!
One of them even mentioned congratulation on successfully completed the first quarter of century of my life..! ^^" the statement so cute I feel like after few more years I can claim myself a fossil  already fml T_T!! Lololol but I still thankful for all the birthday wishes to me larrr!! I am so blessed! :)

我二十五歲了， 正式邁向輕熟女的行列了！ omg!!  XoX
I hope that I will continue surrounded by all these lovely and kind people, and vice versa I'm be the one of those who surrounded them with more loves ! Not sure if you get this sentence meaning correct anot coz my bad grammar. Haha! This world really need more loves and positive energy la!! * trying to trigger the law of attraction in the universe again*!! Hahaha okay Im done typing! Have a nice day everyone who happens to read this!

*no photo in this birthday post because I'm using my phone to blog now and I dunno where to upload photo from my phone T___T

Xoxo
Ice